XCMG Leasing (Thailand) finances and leases construction machinery across Thailand. Before Flows ERP, more than 1,500 active contracts lived in Excel workbooks that different teams synced by hand — every payment plan, every overdue balance, every penalty calculation.
The challenge
Each contract carries a multi-year payment plan, and every late payment accrues penalty interest by its own contractual terms. Keeping that correct across 1,500+ contracts in spreadsheets meant a month-end close that ran a full week, recurring billing mistakes, and collections work scattered across inboxes and phone notes.
What Flows ERP changed
One contract register. Every contract, its payment plan, and its full document trail moved into Flows. The team sees status, balance, and history on one screen.
Automatic penalty interest. Late payments accrue penalty interest daily, by each contract's own rules — with balance and historical views, and audited waivers when a negotiation settles.
A write-off center for every payment. Partial payments, batch settlements, and Excel-driven write-offs replaced manual reconciliation. Every action stays in the operation log for audit.
Collections with a paper trail. Calls, demand letters, and lawsuit milestones are recorded on the contract itself — a complete record on the day it's needed.
Q: What changed most for the finance team?
A: Month-end close went from a full week to two days. Invoices and penalty amounts come from the system, not from a spreadsheet someone maintained by hand — the billing errors are simply gone.
Q: Why Flows instead of a generic ERP?
A: It fit our contract-driven business from day one. Penalty interest, collections records, and litigation files were built in; we weren't bending a generic system to fit.
“We managed over 1,500 contracts on Excel files synced by hand. Month-end close ran a full week — with Flows it's two days, and the billing errors are simply gone.”
Frequently Asked Questions
How long did the XCMG Leasing rollout take?
About ten weeks end to end — workflow mapping, migrating 1,500+ contracts from Excel with integrity checks, a parallel-run month, then a controlled go-live with the Yangshu team on standby.
How were 1,500+ Excel contracts migrated into Flows ERP?
Through Flows' bulk Excel import — existing workbooks were mapped to import templates, loaded with automatic validation reports, and verified during a parallel-run period before the old files were retired.