Features · Customers & CRM
Supplier relationship management — with the payment side built in
A supplier relationship is contacts and trust on one side, contracts and money owed on the other. Flows keeps both on one record: who to call, what you've agreed, what you owe — and which bank account the payment must go to.
01
A register that mirrors your customer records
Suppliers work like customers in Flows: contact people, attachments, follow-up notes with @ mentions, edit history, filters and column setups, and Excel import for the whole vendor book. Learn one register, and you know both.
- Contacts & attachments
- Follow-ups with @ mentions
- Filters & custom columns
- Excel import & export
Customer — Bangkok Trading
@Somchai customer visit set for Thursday
Visible to the sales team only · full edit history
02
Bank accounts on file — the AP difference
The deliberate difference from customer records: suppliers carry bank accounts. When a payment is made against a purchase contract, the account comes from the supplier's record — not from a chat message or a sticky note — so money never goes to the wrong place.
- Accounts on the supplier record
- Selected automatically at payment
- No account numbers over chat
- Changes logged in edit history
Purchase contracts
Payment plan generated — 6 periods
Pay to accountKBank •••4512
Period 1 · Sep 30฿206,666
03
The whole relationship, money included
From the supplier's record you see the purchase contracts, the open payables and their due dates, and the cheques issued — the operational side of the relationship next to the human side. Supplier statistics in the data center complete the picture.
- Purchase contracts one tab away
- Open AP with due dates
- Issued cheques visible
- Per-supplier statistics
Contracts — money in & money out
Sales · money in
78% collected
Purchases · money out
55% paid on plan
Net cash this month
+฿204,100
Inside the module
Real screens from Flows ERP — what your team will actually work in.
Supplier list with open payables
Every supplier with contacts and outstanding amounts — the procurement address book that also knows the money.
Supplier bank accounts
The accounts on file for one supplier, ready to be selected when a payment is made.
Why Flows
What makes Flows different
Not another generic ERP — a system built around how Thai SMEs actually buy, sell, and collect.
See how onboarding works →Priced per company, not per seat
One annual price, every module included. Add users freely within your tier — no feature gates, no seat fees.
Three languages with auto-translation
Thai, English & Chinese UI — and the data your team enters is translated automatically, so everyone reads the same records.
Your documents, exactly your format
Send us your invoice and receipt templates; our team configures them into Flows. Every document comes out looking like yours.
We walk you live — and stay
Five-step onboarding at no extra cost, then quarterly system stability reports. We don't disappear after go-live.
Spec sheet
What supplier management ships with — included in every plan.
Record
Company details, contact people, attachments
Bank accounts
Multiple per supplier; used at payment time
Linkage
Purchase contracts, payables, cheques on the record
Collaboration
Follow-up notes, @ mentions, visibility control
History
Full edit log — who changed what, when
Import / export
Excel templates with validation reports
Views
Filters, search, hideable & reorderable columns
Permissions
Button-level access control
Frequently asked questions
What is supplier relationship management?
The practice of keeping every supplier's identity, agreements, and transaction history organized so procurement decisions rest on facts. In Flows it's the supplier register plus its links to purchase contracts, payables, and cheques — the operational core of the relationship.
How is the supplier record different from the customer record?
Same shape, one deliberate addition: bank accounts. Suppliers get paid, so their record carries the accounts payments go to — selected automatically when you settle a purchase contract.
Can a supplier have multiple bank accounts?
Yes — keep several on file and choose the right one at payment time. Account changes are logged in the edit history, which matters when a 'new account' email ever looks suspicious.
Can we import our supplier list from Excel?
Yes — the same template-based import as customers, with validation reports. Attachments can be bulk-exported later as well.
How do we see what we owe a supplier?
Open the supplier's record: purchase contracts and their open payables with due dates are one tab away, and the AP write-off center shows the same amounts across all suppliers.
Can we track supplier performance?
The data center's supply-chain view covers receiving timeliness and purchase statistics per supplier — enough to see who delivers on time and who consistently doesn't.
Give your suppliers a real register.
Start a free one-month trial, or book a demo and import ten of your suppliers to see the payment linkage.