All collection features

Collection document archiveall of it in one place

Demand letters, call records, and court documents — kept together so you can find them.

One-month free trial before you buy.

Flows ERP
Collection document archive

01

Keep every collection document

Upload the documents from each case — demand letters, notices, call records, photos from site visits, court documents — and keep them with the customer's collection records.

  • Demand letters & notices
  • Call records
  • Court documents
  • Photos and other files
Flows ERP

Demand letter — TCH Motors

Letter generated from template

฿180,000 overdue · ฿69,820 penalty

Printed & signed

Authorized signatory · Aug 22

Payment promised

Will pay Sep 5 · added to calendar

Kept in the collection archive

Letter copy · call records

Next: lawsuit pack if unpaid within 15 days

02

Files next to the step they belong to

Attach a file to a collection progress entry or to a lawsuit stage, so each document sits next to the step it belongs to — with the date and the person who added it.

  • Attach to progress entries
  • Attach to lawsuit stages
  • Date and user recorded
  • Open and download anytime
Flows ERP

Contract SC-2026-041 · Bangkok Trading

DetailsPayment planPenaltyDeliveryHistory

Customer

Bangkok Trading

Value

฿1,250,000

Credit term

60 days

Salesperson

K. Anong

signed-contract.pdfid-card.jpg

@Somchai please follow up period 3

Logged on the contract · visible to the team

03

Only the right people can see them

Collection documents can be sensitive. Use permissions to decide which roles can see them. Every action is logged, and the files stay in Flows even when staff change.

  • Access by role
  • Every action logged
  • Files stay when staff change
  • Easy to hand to your lawyer
Flows ERP

Collection record — TCH Motors

Call logged

Aug 12 · answered, promised to pay

LINE reminder

Aug 15 · ฿180,000 overdue sent

Demand letter

Aug 22 · copy kept on file

Lawsuit filed

Sep 5 · case documents attached

Inside the module

Real screens from Flows ERP — what your team will actually work in.

Attach files to a follow-up

Attach files to a follow-up

Upload a file with each progress entry — for example, a copy of the demand letter that was sent.

Lawsuit case records

Lawsuit case records

Case details and litigation progress, with their documents kept alongside.

Why Flows

What makes Flows different

Not another generic ERP — a system built around how Thai SMEs actually buy, sell, and collect.

See how onboarding works
  1. Priced per company, not per seat

    One annual price, every module included. Add users freely within your tier — no feature gates, no seat fees.

  2. Three languages with auto-translation

    Thai, English & Chinese UI — and the data your team enters is translated automatically, so everyone reads the same records.

  3. Your documents, exactly your format

    Send us your invoice and receipt templates; our team configures them into Flows. Every document comes out looking like yours.

  4. We walk you live — and stay

    Five-step onboarding at no extra cost, then quarterly system stability reports. We don't disappear after go-live.

Spec sheet

What the collection document archive includes — in every plan.

Documents

Demand letters, notices, call records, court documents, photos, other files

Where

With the customer's collection records

Attach to

Collection progress entries and lawsuit stages

Details

Upload date and user recorded

Access

Set by permissions per role

Logs

Every action logged

Download

Open and download files anytime

Languages

Thai · English · Chinese interface

Frequently asked questions

What is the collection document archive?

It's the place in Flows where documents from your collection work are kept, such as demand letters, call records, and court documents. Each file stays linked to the follow-up or court stage it belongs to.

Can we keep demand letters, call records, and court documents in one place?

The archive keeps all of these documents together for you. You can find any of them later without searching through folders or email.

Can a file be attached to a specific step?

You can attach a file to a collection progress entry or to a stage of a lawsuit case. The file then stays with that step, so it's easy to find in context.

Who can see these documents?

Only the roles you allow can see them, based on the permissions you set. Every action on the files is also logged.

Can we download the files later?

You can open or download any file at any time. This is useful when a lawyer or manager asks for the documents on a case.

Keep your collection documents in one place.

Start a free one-month trial, or book a demo and we'll show you how collection documents are kept in Flows.